FAQs

General Questions

Where can I purchase Market Basket gift cards?

Physical gift cards can be purchased at any Market Basket store location or online at https://giftcards.shopmarketbasket.com/. At this time, eGift cards are not available.

Are Market Basket gift cards sold in specific denominations?

Market Basket gift cards may be purchased in-store for any amount from $10 up to $250 per card. Market Basket gift cards can also be purchased online in the following denominations: $25, $50, $75, $100, $150, $200, $250.

What is the maximum dollar amount of gift cards I can order online?

The total amount of all gift cards ordered at one time cannot exceed 5 cards or $1,000. Please see the Bulk Orders section of this FAQ if you are interested in purchasing Market Basket gift cards for your business or organization.

Where can I redeem my Market Basket gift card?

Gift cards can be redeemed at any Market Basket or MB Spirits location.

How do I check the balance on my gift card?

You may check the balance of your gift card at the courtesy booth of any Market Basket location.

Can I reload my gift card or add additional funds?

Unfortunately, Market Basket gift cards cannot be reloaded.

What should I do if my physical gift card is lost or stolen?

We are not responsible for lost or stolen cards; however, if you have proof of purchase, please call our gift card support team at 978-851-8000 for assistance. If we find that your gift card has not been redeemed or has some remaining value, we can cancel the original and issue you a new gift card for that value.

 

Bulk Orders

What is a Bulk Order?

Market Basket gift cards are the perfect way to reward employees, partners or members of your organization! If you are a business owner or nonprofit organization, Market Basket gift cards may be purchased in bulk (over $1000 worth of gift cards).

How can I place a bulk gift card order?

Contact us at 978-851-8000 or giftcards@shopmarketbasket.com. A member of our gift card support team will be able to assist you with your order.

Can I place a bulk order at my local store?

Bulk orders can be placed and fulfilled at any Market Basket location. Payment is required to be made at the store.